1. Acceptance of Terms
By accessing or using the website Hojiva.com . you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Website.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.

2. Eligibility
By using this Website, you confirm that:

⇢ You are at least 18 years of age, or accessing the Website under the supervision of a parent or legal guardian
⇢ You are legally capable of entering into a binding contract under the Indian Contract Act, 1872
⇢ You are not barred from receiving services under any applicable law in India or any other jurisdiction


3. Account Registration
To place an order or access certain features, you may be required to create an account.

You agree to:

⇢ Provide accurate, current, and complete information during registration
⇢ Keep your account credentials confidential and not share them with any third party
⇢ Notify us immediately at hojivainfo@gmail.com if you suspect any unauthorised use of your account
⇢ Accept full responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts found to be providing false information or engaging in prohibited conduct.

4. Products & Pricing

⇢ All products listed on Hojiva.com are subject to availability
⇢ We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice
⇢ Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
⇢ We reserve the right to change prices at any time. Price changes will not affect orders that have already been confirmed
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund


5. Orders & Payment

◉ Placing an Order
When you place an order on Hojiva.com, you are making an offer to purchase the product(s). We reserve the right to accept or decline any order at our discretion.

◉ Order Confirmation
An order confirmation sent to your registered email does not constitute acceptance of your order. Acceptance occurs only when the order is dispatched.

◉ Payment
We accept payments via UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (where available)
All online payments are processed through secure third-party payment gateways
We do not store your payment card information on our servers

◉ Failed Transactions
If a payment is deducted but the order is not confirmed, please contact us at hojivainfo@gmail.com. Refunds for failed transactions will be processed within 5–7 business days.

6. Shipping & Delivery

⇢ We ship across India. Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances
Shipping charges, if any, will be displayed at checkout before payment
⇢ Risk of loss and title for products passes to you upon delivery
⇢ We are not responsible for delays caused by incorrect or incomplete shipping addresses provided by the customer

For full details, please refer to our Shipping Policy.

7. Returns, Refunds & Cancellations
All return, refund, and cancellation requests are governed by our Refund & Return Policy, which forms part of these Terms. Please review it carefully before making a purchase.

8. Intellectual Property
All content on Hojiva.com, including but not limited to text, graphics, logos, images, product descriptions, and software, is the exclusive property of Hojiva.com or its content suppliers and is protected under applicable intellectual property laws.
You may not:

⇢ Copy, reproduce, distribute, or commercially exploit any content from this Website without our prior written consent
⇢ Use our brand name, logo, or trademarks without permission
⇢ Scrape, crawl, or extract data from this Website using automated tools


9. User Conduct
By using this Website, you agree NOT to:

⇢ Use the Website for any unlawful, fraudulent, or harmful purpose
⇢ Post or transmit false, misleading, defamatory, or offensive content
⇢ Attempt to gain unauthorised access to any part of the Website or its systems
⇢ Interfere with or disrupt the functionality of the Website
⇢ Impersonate any person or entity or misrepresent your affiliation with any person or entity
⇢ Engage in any activity that violates applicable Indian laws, including the IT Act, 2000


10. Product Reviews & User Content
If you submit reviews, comments, or other content on our Website, you grant us a non-exclusive, royalty-free, perpetual licence to use, publish, and display such content. You confirm that your content is truthful, not defamatory, and does not infringe the rights of any third party.
We reserve the right to remove any content that we deem inappropriate, offensive, or in violation of these Terms.

11. Disclaimers

⇢ Products are sold "as is" and we make no warranties beyond what is expressly stated on the product page
⇢ We do not guarantee that the Website will be uninterrupted, error-free, or free of viruses or other harmful components
⇢ Product images on the Website are for illustrative purposes only. Actual product colour or appearance may vary slightly due to screen settings or photography


12. Limitation of Liability
To the fullest extent permitted by applicable law, Hojiva.com shall not be liable for any:

⇢ Indirect, incidental, special, or consequential damages
⇢ Loss of profits, revenue, data, or goodwill
⇢ Damages arising from your use of or inability to use the Website or products purchased

Our total liability to you for any claim arising from your use of the Website or purchase of products shall not exceed the amount paid by you for the specific order in question.

13. Indemnification
You agree to indemnify, defend, and hold harmless Hojiva.com, its owners, employees, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

⇢ Your use of the Website
⇢ Your violation of these Terms
⇢ Your violation of any applicable law or third-party rights


14. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.
In the event of a dispute, we encourage you to first contact us at hojivainfo@gmail.com to seek an amicable resolution before initiating legal proceedings.

15. Privacy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement
These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and Hojiva.com with respect to your use of the Website and supersede all prior agreements or understandings.

18. Contact Us
For any questions or concerns regarding these Terms of Service, please contact us:
Hojiva.com

22, Suryoday Soc, Suvidha Row-House, Bapasitaram Chowk, Simada, Surat, Gujarat, India

📞 +91 99096 11165
📧 hojivainfo@gmail.com
🌐 https://hojiva.com

Our support team is available Monday to Saturday, 10:00 AM – 6:00 PM IST.

These Terms of Service were last updated on 30 April 2026.